Infinity Ingredients is a refreshingly different cosmetic ingredient distributor for the UK and Ireland. We deliver a high quality, personalised and informative service to all our customers, bringing new ideas, materials and concepts that will stimulate the mind and inspire the creation of innovative finished products. Infinity Ingredients creates an environment where business is conducted as a genuine partnership between both our suppliers and customers and where honesty and openness are paramount in our thinking.
Commercial Stocking Policy
Infinity Ingredients aim to hold stock of all products that are sold on a regular basis to our customers. Standard lead time for stock items is 5 working days, with express delivery available (for a small surcharge) within 2 working days. Non-stock, niche and speciality products are brought in to order with a lead time that will vary according to the supplier. To help reduce lead times for non-stock items, we are happy to arrange a stock holding for customer specific materials provided that the demand is covered by a call-off contract.
Sampling
At Infinity Ingredients, we understand that an efficient, speedy response to sample requests is one of the keys to success. We have almost all of our standard product samples in stock locally for prompt dispatch to our customers. We aim to have your sample on your desk within four working days from receipt of request. Of course, bespoke and niche samples will take a little longer, but by keeping customers informed of progress, development work can be planned accordingly.
Warehousing
Infinity Ingredients stock is conveniently located at a warehouse in Reading which has great access to the UK’s supply chain infrastructure. Our logistics partner is a trusted and reliable part of the Infinity Ingredients set-up and shares our vision of a “prompt, right first time” service to our customers.