Meet the team
Our entire team embrace and extol the values of Infinity Ingredients and are passionate about delivering exceptional customer service to all of our customers. Each team member is experienced in the cosmetic sector with an abundance of ideas to help deliver effective solutions for their clients.
It’s a partnership
Infinity Ingredients creates an environment where business is conducted as a genuine partnership between both our suppliers and customers – where honesty and openness are paramount in our thinking.
UK based and well stocked
Infinity Ingredients stock is conveniently located at a warehouse near London which has great access to the UK’s supply chain infrastructure. Our logistics partner is a trusted and reliable part of the Infinity Ingredients set-up and shares our vision of a “prompt, right first time” service to our customers.
Commercial Stocking Policy
Infinity Ingredients aim to hold stock of all products that are sold on a regular basis to our customers. Standard lead time for stock items is 5-7 working days, with express delivery available (for a small surcharge) within 3-4 working days. Non-stock, niche and speciality products are brought in to order with a lead time that will vary according to the supplier. To help reduce lead times for non-stock items, we are happy to arrange a stock holding for customer specific materials provided that the demand is covered by a call-off contract.
Sampling
At Infinity Ingredients, we understand that an efficient, speedy response to sample requests is one of the keys to success. We have almost all of our standard product samples in stock locally for prompt dispatch to our customers. We aim to have your sample on your desk within 2 working days from receipt of request. Of course, bespoke and niche samples will take a little longer, but by keeping customers informed of progress, development work can be planned accordingly.
Our CSR Commitment
At Infinity Ingredients we pride ourselves on taking a positive and proactive approach in all we do – including the impact we have on the environment and people around us.
We make a conscious effort to work with suppliers that share our philosophy in their working practices to provide a vast array of fully sustainable and traceable materials for our customers.
Day to day, as individuals and as a company we take steps to reduce our impact on the environment:
- To minimise waste; we operate as a paperless company by using electronic brochures and marketing materials and utilising electronic business cards.
- Recycle wherever possible; with the provision and use of recycling bins, use of only fully recyclable materials for our packaging - often reusing packing boxes and materials.
- Our office is modern, well insulated and run by an energy efficient heat pump. We have motion sensor lighting and use a boiling water tap, which uses less water and is more efficient than a kettle.
- A shared commitment to continuously look for new ways to save energy and waste.
Interested in finding out more about Infinity Ingredients or any of our product portfolio? Drop us a line, we’d love to hear from you.