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  • Infinity Ingredients
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FAQs

Company FAQs

How long will it take to receive a sample from Infinity Ingredients?

Infinity Ingredients will aim to get a sample of your requested product to you within 24 - 48 hours providing we have stock of your requested cosmetic product range.

What are Infinity Ingredients typical lead times?

Typically 3 – 6 weeks, product dependant.

Does Infinity Ingredients ship outside of the UK?

No. We only ship cosmetic products from our product ranges to the UK and Ireland.

Does Infinity Ingredients hold stock?

Infinity Ingredients holds stock and we also offer stock holding agreements upon request.

Can I arrange an appointment with one of Infinity Ingredients sales managers?

Yes, please contact Infinity Ingredients via the contact page ​on our website and one of our sales managers will contact you. All our cosmetic sales managers are fully technically trained to assist you.

What are your delivery terms?

Infinity Ingredients use DDP UK for deliveries.

Is it possible to have credit terms with Infinity Ingredients?

Yes, subject to appropriate credit checks being completed.

What’s your MOQ?

Minimum Order Quantity is product specific, so please contact us directly and we can advise you further.

Do you support small businesses?

We are proud support small business as we believe in every customer’s success.

Can I purchase using a credit card?

Unfortunately paying by credit card is not possible. We accept bank transfer or cheque.

Product FAQs

Are your products suitable for Pharmaceutical products?

All our products are registered for use in cosmetics, but can and have been employed in OTC/ pharma products. It is of course up to the brand/ company to ensure the appropriate paperwork is filled and submitted for compliance.

Do you offer cosmetic products that are suitable for Vegans/ Vegetarian/ Halal ect ?

Yes, Infinity Ingredients can provide statements to support its Vegans/ Vegetarian/ Halal cosmetic products are suitable.

Are your products Cosmos compliant/ organically certified?

A large number of within our portfolio are certified. Please ​contact us ​to find out more.

Do you supply pigments?

Yes.

Are any of your products Biocides?

No.

Are all your products REACH compliant?

All our products are fully REACH compliant where relevant and will meet the legislation cut of date of May 2018.

Does infinity ingredients have guide formulations?

Yes, Infinity Ingredients offer a wide range of formulation guides that we are happy to share with you to help with formulation development work. Please ​contact us ​to find out more.

Do you have guide formulations?

Yes, we offer a wide range of formulation guides that we are happy to share with you to help with your formulation development work.

Are your actives supported by clinical data?

We offer many actives with extensive clinical data to make sure your products are highly effective with well substantiated claims.

Are your ingredients sourced in an ethical and sustainable way?

Consumers are more aware than ever of the impact their choices have on the environment in the cosmetics industry. We are pleased to work with Principals, who are committed to sustainability and offer responsibly sourced ingredients. Further information available upon request.
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Infinity Ingredients is a supplier for cosmetics ingredients based in the UK and Ireland.

Infinity Ingredients, 4 Queen’s Square, Ascot Business Park, Lyndhurst Road, Ascot, SL5 9FE

Registered in England & Wales No. 08330727

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